Lead Digital Transformation With Confidence
Turn strategy into execution with the ITIL® 4 Leader: Direct, Plan & Improve (DPI) certification training. Learn how to align business goals, improve workflows, lead high-performing teams, and create a culture of continuous improvement across your organization.x`
Companies grow with a more skilled team thanks to our training programs
Course Overview
The ITIL® 4 Leader: Direct, Plan & Improve (DPI) course equips professionals with the practical and strategic skills needed to direct teams, plan improvements, and drive organizational change successfully.
This training focuses on governance, continual improvement, risk management, communication, organizational change management, and strategic planning — helping leaders create efficient, adaptable, and value-driven IT services.
Whether you are leading digital transformation initiatives or improving internal operations, this course provides actionable frameworks that can be applied immediately in real-world business environments.
Who Should Attend
This training is ideal for:
- IT Managers, Team Leads, and Supervisors
- Service Management Professionals
- Project Managers and Business Leaders
- Professionals responsible for organizational improvement initiatives
- Individuals pursuing ITIL® 4 Managing Professional or Strategic Leader certifications
Learning Outcomes
By the end of this training, you will be able to:
- Apply practical methods for planning and driving continual improvement
- Align organizational goals with operational execution
- Improve governance, risk, and compliance practices
- Lead organizational change and improve team communication
- Create effective value streams and improve service performance
Methods of Training
We provide flexible learning formats to suit your schedule and organization:
Instructor-led Classroom
Learn physically with expert guidance and peer interaction
On-site (Client’s Location)
Customized corporate training delivered at your organization
Virtual Training
Live online sessions with real-time interaction and support
Blended Learning
A flexible mix of classroom, virtual, and self-paced learning
What Our Clients Say
Listen to the voices of success. Techforce IT Services has been the backbone of countless achievements. Explore the impact through our clients’ testimonials.
Why Choose Us
- Experienced and certified industry trainers
- Practical, real-world learning approach
- Corporate and individual training solutions
- Flexible training delivery options
- Dedicated post-training support and guidance
Our Unique Advantage
We don’t just teach theory.
We simulate real-world business and operational scenarios that help participants learn how to think critically, make strategic decisions, and apply ITIL® principles confidently in real work environments.
Our training bridges the gap between certification and practical workplace execution — ensuring participants leave with both knowledge and implementation capability.
Frequently Asked Questions
Ready to Lead Smarter Improvements?
Empower your team with globally recognized ITIL® leadership skills that drive efficiency, innovation, and business value.
Pioneer in award-winning corporate training and bespoke data solutions
Important Links
Contact
- +2347034627785
- info@techforceitservices.com
- Gbagada, Lagos, Nigeria
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