Process & Service Management Workshops

Additional Project / Process / Service Management Training

Master the principles of IT asset management, governance, and organizational change with globally recognized certifications and frameworks.

Companies grow with a more skilled team thanks to our training programs

Course Overview

The Additional Project / Process / Service Management Training Program provides professionals with advanced knowledge in IT asset management, governance, compliance, and change management. Participants will gain the tools to align IT and business strategies, manage organizational transitions effectively, and ensure full lifecycle control over hardware, software, and mobile assets. This program is ideal for IT leaders, change managers, and governance professionals seeking to strengthen control, compliance, and performance across enterprise systems.

Who This Course Is For

IT managers and process owners
Change and transformation leaders
Governance, Risk, and Compliance (GRC) professionals
Service management and operations teams
Professionals preparing for ITAM, COBIT, or Change Management certifications

Learning Outcomes

After completing this training, participants will be able to:

Implement best practices for IT asset lifecycle management and compliance
Align organizational change initiatives with strategic business goals
Apply global frameworks such as COBIT, NIST, and SAP GRC
Design and optimize change management programs that drive sustainable transformation
Integrate governance, risk, and compliance into organizational processes

What’s Included

Below are the specialized courses included under the Additional Project / Process / Service Management Training catalog

Certified Asset Management Professional (CAMP)

Gain a broad overview of IT Asset Management (ITAM) processes and frameworks. Learn how to integrate ITAM with IT Service Management (ITSM) for improved efficiency and cost control.

Certified Hardware Asset Management Professional (CHAMP)

Learn to manage the complete lifecycle of IT hardware assets using industry best practices for efficient and cost-effective hardware management.

Certified IT Asset Disposal (CITAD)

Understand best practices in IT asset disposition, including policy management, data security, and chain of custody procedures.

Certified IT Asset Manager (CITAM)

Develop the foundation plan to start or enhance your organization’s ITAM program and learn to manage all aspects of IT asset governance.

Certified Mobile Asset Management (CMAM)

Gain the knowledge to manage mobile assets effectively, covering both organizational and BYOD (employee-owned) devices.

Certified Software Asset Manager (CSAM)

Build expertise in software asset management to ensure compliance, control costs, and respond to evolving industry changes.

Change Management Foundation

Learn the fundamentals of Change Management and how to contribute effectively to organizational change initiatives.

Change Management Practitioner

Apply and tailor change management methodologies to real-world organizational transformation scenarios.

Change Management Foundation & Practitioner

A complete learning path for professionals responsible for identifying, planning, and managing continual improvement activities across an organization.

COBIT 2019 Foundation

Explore the COBIT 2019 framework to strengthen IT governance and align technology initiatives with business objectives.

COBIT 5 NIST Cybersecurity Framework

Train your team on how to integrate the NIST Cybersecurity Framework with COBIT 5 to manage cybersecurity risks in a structured and measurable way.

GRC100 Principles of SAP Governance, Risk, and Compliance

Gain foundational knowledge of SAP GRC 12.0, including navigation, shared data, and harmonized reporting to enhance governance and compliance efficiency.

Why Choose Us

Globally Recognized Certifications

Learn from programs aligned with leading standards such as ITIL, COBIT, and NIST.

Practical Implementation Focus

Apply theoretical knowledge to real-world organizational challenges.

Expert-Led Training

Learn from certified practitioners and governance professionals.

Comprehensive Curriculum

Covers ITAM, change management, and governance in one integrated framework.

Our Unique Advantage

At Tech Force, we go beyond theory to help teams build, manage, and optimize IT infrastructure that keeps businesses running smoothly. Our programs combine practical labs, expert guidance, and real-world problem-solving for lasting skill development.

50%

Fewer admin hours

Testimonial

The entire training experience with Tech Force exceeded our expectations. From our initial consultation to the final training session, their professionalism and commitment were evident. We met with their team several times before the program began, and they took the time to understand our company’s specific needs and learning objectives. This attention to detail reflected clearly in the quality of their delivery. Unlike many other training providers, Tech Force genuinely cares about our growth and success, and it shows through their impactful, hands-on approach.